{"id":15169,"date":"2016-07-21T11:05:56","date_gmt":"2016-07-21T09:05:56","guid":{"rendered":"https:\/\/www.bombersdv.es\/es\/portal-de-transparencia\/atencion-e-informacion-al-ciudadano\/"},"modified":"2026-02-26T11:32:12","modified_gmt":"2026-02-26T10:32:12","slug":"atencion-e-informacion-al-ciudadano","status":"publish","type":"page","link":"https:\/\/www.bombersdv.es\/es\/portal-de-transparencia\/atencion-e-informacion-al-ciudadano\/","title":{"rendered":"Atenci\u00f3n e informaci\u00f3n al Ciudadano"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-padding-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-1 content-boxes-icon-on-side content-left\" style=\"--awb-title-color:#d32f13;--awb-margin-bottom:0px;--awb-hover-accent-color:#d32f13;--awb-circle-hover-accent-color:#d32f13;--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-content-padding-left:140px;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"http:\/\/www.bombersdv.es\/wp-content\/uploads\/2014\/11\/visitas-a-colegios-icon.png\" width=\"120\" height=\"120\" alt=\"\" \/><\/div><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:34px;--fontSize:34;line-height:1.09;padding-left:140px;\"><strong>Atenci\u00f3n e informaci\u00f3n al Ciudadano<\/strong><\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<h4 style=\"text-align: justify;\">Los documentos disponibles en este apartado son los siguientes:<\/h4>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-bg-size:cover;--awb-margin-top:30px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:15px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#ffffff;--awb-title-color:#333333;--awb-content-color:#747474;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#d32f13;--awb-title-font-family:&quot;Raleway&quot;;--awb-title-font-weight:500;--awb-title-font-style:normal;--awb-title-font-size:20px;--awb-title-letter-spacing:0px;--awb-title-line-height:1.1;--awb-content-font-family:&quot;Raleway&quot;;--awb-content-font-style:normal;--awb-content-font-weight:500;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-15169-1\"><div class=\"fusion-panel panel-default panel-d69f0b984e00bf089 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d69f0b984e00bf089\"><a aria-expanded=\"false\" aria-controls=\"d69f0b984e00bf089\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15169-1\" data-target=\"#d69f0b984e00bf089\" href=\"#d69f0b984e00bf089\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Atenci\u00f3n e Informaci\u00f3n<\/span><\/a><\/h4><\/div><div id=\"d69f0b984e00bf089\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d69f0b984e00bf089\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>\n<h5><a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2021\/01\/Publicacion-creacion-OAMR-BOP-179-de-2020-09-15.pdf\" target=\"_blank\" rel=\"noopener\">Creaci\u00f3n de la Oficina de Asistencia en Materia de Registro del Consorcio<\/a> (actualizado enero 2021)<\/h5>\n<\/li>\n<li>\n<h5><a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2021\/01\/publicacion-BOP-decreto-funcionarios-habilitados.pdf\" target=\"_blank\" rel=\"noopener\">Nombramiento de funcionarios habilitados para la asistencia en el uso de medios electr\u00f3nicos a los interesados y expedici\u00f3n de copias aut\u00e9nticas de los documentos p\u00fablicos administrativos o privados<\/a> (actualizado enero 2021)<\/h5>\n<\/li>\n<li>\n<h5><a href=\"http:\/\/www.bombersdv.es\/wp-content\/uploads\/sites\/6\/2016\/07\/6101_01.pdf\">Telef\u00f3no de Atenci\u00f3n de Emergencias: 1-1-2<\/a><\/h5>\n<\/li>\n<li>\n<h5><a href=\"http:\/\/www.bombersdv.es\/wp-content\/uploads\/sites\/6\/2016\/07\/6102_01.pdf\">Relaci\u00f3n de oficinas y parques de bomberos del Consorcio<\/a><\/h5>\n<\/li>\n<li>\n<h5><a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/sites\/6\/2017\/02\/CAMBIOS-FOTO.jpg\" target=\"_blank\" rel=\"noopener noreferrer\">Mapa de la provincia con la situaci\u00f3n de los parques y \u00e1reas operativas<\/a><\/h5>\n<\/li>\n<li>\n<h5>Organizaci\u00f3n unidad forestal<\/h5>\n<ul>\n<li>\n<h5><a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/sites\/6\/2017\/05\/2.1.12.3.-MAPA-Zonas-Coordinadores-Forestales.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Mapa zonas forestales<\/a><\/h5>\n<\/li>\n<li>\n<h5><a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/sites\/6\/2017\/05\/2.1.12.4.A.-Municipios-por-Zona-de-Coordinadores-For.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Municipios adscritos a cada zona forestal<\/a><\/h5>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<h5><a href=\"https:\/\/www.bombersdv.es\/es\/portal-de-transparencia\/atencion-e-informacion-al-ciudadano\/formularios-y-solicitudes\/\">Formularios y solicitudes<\/a><\/h5>\n<\/li>\n<li>\n<h5><a href=\"https:\/\/www.bombersdv.es\/es\/contacto\/\">Quejas y Sugerencias<\/a><\/h5>\n<\/li>\n<li>\n<h5><a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2019\/06\/ISOCRONAS-PRESUPUESTO-2019-Firmada-Basset.pdf\" target=\"_blank\" rel=\"noopener\">Tiempos previstos de respuesta para cada municipio<\/a><\/h5>\n<\/li>\n<li>\n<h5><a id=\"protocol_mobili\"><\/a> Protocolo de Movilizaci\u00f3n<\/h5>\n<\/li>\n<\/ul>\n<h5 style=\"padding-left: 60px;\"><a href=\"http:\/\/www.bombersdv.es\/wp-content\/uploads\/sites\/6\/2016\/07\/NSTOP41_ProtocoloMovilizacionRecursos.pdf\">1994<\/a><\/h5>\n<h5 style=\"padding-left: 60px;\"><a style=\"line-height: 1.5;\" href=\"http:\/\/www.bombersdv.es\/wp-content\/uploads\/sites\/6\/2016\/07\/ISO-09-005-16-01-2009_ModificacionProtocoloMovilizacionRecursos.pdf\">Modificaci\u00f3n de 2009<\/a><\/h5>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default A panel-bdb937bc9970a8fa1 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#333333;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_bdb937bc9970a8fa1\"><a aria-expanded=\"false\" aria-controls=\"bdb937bc9970a8fa1\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15169-1\" data-target=\"#bdb937bc9970a8fa1\" href=\"#bdb937bc9970a8fa1\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Documentaci\u00f3n en periodo de Exposici\u00f3n P\u00fablica y otros en tramitaci\u00f3n<\/span><\/a><\/h4><\/div><div id=\"bdb937bc9970a8fa1\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_bdb937bc9970a8fa1\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Documentos y expedientes en tr\u00e1mite de informaci\u00f3n p\u00fablica (actualizaci\u00f3n 01\/10\/2025)<\/p>\n<p>Sin expedientes en este tr\u00e1mite<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-fac4524da76fe7911 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#333333;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_fac4524da76fe7911\"><a aria-expanded=\"false\" aria-controls=\"fac4524da76fe7911\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15169-1\" data-target=\"#fac4524da76fe7911\" href=\"#fac4524da76fe7911\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Publicidad institucional<\/span><\/a><\/h4><\/div><div id=\"fac4524da76fe7911\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_fac4524da76fe7911\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Pascua 2025; Monta\u00f1as Seguras. <a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2026\/02\/Campana-de-pascua-plan-de-medios.pdf\" target=\"_blank\" rel=\"noopener\">Plan de medios<\/a><\/p>\n<p>Fallas 2025. <a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2026\/02\/Campana-Fallas-2025-plan-de-medios.pdf\" target=\"_blank\" rel=\"noopener\">Plan de medios<\/a><\/p>\n<p>Fallas 2024. <a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2024\/09\/plan-de-medios-fallas-24.pdf\" target=\"_blank\" rel=\"noopener\">Plan de medios<\/a><\/p>\n<p>Pascua 2023; Monta\u00f1as Seguras. <a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2023\/12\/Plan-de-medios.pdf\" target=\"_blank\" rel=\"noopener\">Plan de medios<\/a><\/p>\n<p>Fallas 2023.<a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2023\/12\/plan-de-medios-fallas-2023.pdf\" target=\"_blank\" rel=\"noopener\"> Plan de medios<\/a><\/p>\n<p>Forestal\/BRIFO 2023. <a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2023\/12\/plan-de-medios-forestal-febrero-2023.pdf\" target=\"_blank\" rel=\"noopener\">Plan de medios<\/a><\/p>\n<p>Forestal 2022. <a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2023\/12\/Forestales-2022-plan-de-medios.pdf\" target=\"_blank\" rel=\"noopener\">Plan de medios<\/a><\/p>\n<p>Encuentro excarcelaci\u00f3n y Trauma (Oliva- Abril 2022) <a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2023\/12\/plan-de-medios-excarcelacion-oliva-abril-2022.pdf\" target=\"_blank\" rel=\"noopener\">Plan de medios<\/a><\/p>\n<p>Pascua 2022; Monta\u00f1as Seguras.<a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2022\/06\/CAMPANYA-DE-PUBLICITAT-BOMBERS_Muntanyes-segures22.pdf\" target=\"_blank\" rel=\"noopener\"> Plan de medios<\/a><\/p>\n<p>Fallas 2022. <a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2022\/06\/CAMPANYA-DE-PUBLICITAT-BOMBERS_falles-2022-Portal-T-7.pdf\" target=\"_blank\" rel=\"noopener\">Plan de medios<\/a><\/p>\n<p>Campa\u00f1a de fr\u00edo 2021. <a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2023\/12\/plan-de-medios-CAMPANYA-DE-PUBLICITAT-BOMBERS_fred2021.pdf\" target=\"_blank\" rel=\"noopener\">Plan de medios<\/a><\/p>\n<p>Campa\u00f1a lluvias noviembre 2021. <a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2023\/12\/plan-de-medios-CAMPANYA-DE-PUBLICITAT-_Pluja2021b-.pdf\" target=\"_blank\" rel=\"noopener\">Plan de medios<\/a><\/p>\n<p>Campa\u00f1a de lluvias oto\u00f1o 2021.\u00a0 <a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2023\/12\/Plan-de-medios-CAMPANYA-DE-PUBLICITAT-_Pluja2021-V21.pdf\" target=\"_blank\" rel=\"noopener\">Plan de medios<\/a><\/p>\n<p>Campa\u00f1a forestal 2021. <a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2023\/12\/plan-de-medios-forestal-2021.pdf\" target=\"_blank\" rel=\"noopener\">Plan de medios<\/a><\/p>\n<p>Ampliaci\u00f3n campa\u00f1a de pascua 2021 Monta\u00f1as Seguras. <a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2023\/12\/plan-de-medios-CAMPANYA-DE-PUBLICITAT-BOMBERS_Ampliacio.pdf\" target=\"_blank\" rel=\"noopener\">Plan de medios<\/a><\/p>\n<p>Campa\u00f1a pascua: Monta\u00f1as seguras 2021. <a href=\"https:\/\/www.bombersdv.es\/wp-content\/uploads\/2023\/12\/Plan-de-medios-CAMPANYA-DE-PUBLICITAT-BOMBERS_Muntanyes-segures.pdf\" target=\"_blank\" rel=\"noopener\">Plan de medios\u00a0<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":15159,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-15169","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bombersdv.es\/es\/wp-json\/wp\/v2\/pages\/15169"}],"collection":[{"href":"https:\/\/www.bombersdv.es\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bombersdv.es\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bombersdv.es\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bombersdv.es\/es\/wp-json\/wp\/v2\/comments?post=15169"}],"version-history":[{"count":178,"href":"https:\/\/www.bombersdv.es\/es\/wp-json\/wp\/v2\/pages\/15169\/revisions"}],"predecessor-version":[{"id":75821,"href":"https:\/\/www.bombersdv.es\/es\/wp-json\/wp\/v2\/pages\/15169\/revisions\/75821"}],"up":[{"embeddable":true,"href":"https:\/\/www.bombersdv.es\/es\/wp-json\/wp\/v2\/pages\/15159"}],"wp:attachment":[{"href":"https:\/\/www.bombersdv.es\/es\/wp-json\/wp\/v2\/media?parent=15169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}